Right of withdrawal
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform:
[[LEGAL_FULL_NAME]] [[STREET_AND_HOUSE_NUMBER]] [[POSTCODE]] [[CITY]] Germany Telephone: [[PHONE_OR_DELETE_AFTER_REVIEW]] Email: [[WITHDRAWAL_EMAIL]]
of your decision to withdraw by an unequivocal statement, for example a letter sent by post or an email. You may use the model withdrawal form, but this is not mandatory.
You may also exercise the right online at https://www.i-innocent.art/vertrag-widerrufen. If you use that function, we will immediately send an acknowledgement on a durable medium, such as email, containing the withdrawal information and the date and time received.
Sending the statement before the withdrawal period expires is sufficient to meet the deadline.
If you withdraw, we will reimburse all payments received from you, including delivery costs, except additional costs caused by choosing a delivery method other than our least expensive standard delivery. Reimbursement will be made without undue delay and no later than fourteen days after we receive your withdrawal statement, using the same payment method unless otherwise expressly agreed without cost to you.
We may withhold reimbursement until we receive the goods or you provide evidence that you sent them back, whichever occurs first.
You must send or hand the goods to [[RETURN_ADDRESS]] without undue delay and no later than fourteen days after informing us of the withdrawal. The deadline is met if the goods are sent before the fourteen-day period expires.
[[INSERT_THE_REVIEWED_ENGLISH_VERSION_OF_THE_SELECTED_RETURN_COST_PARAGRAPH]].
You are responsible only for diminished value resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.
Model withdrawal form
To: [[LEGAL_FULL_NAME]], [[RETURN_ADDRESS]], [[WITHDRAWAL_EMAIL]]
I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*):
__________________________________________________________________
Ordered on (*)/received on (*):
__________________________________________________________________
Name of consumer(s):
__________________________________________________________________
Address of consumer(s):
__________________________________________________________________
Signature of consumer(s) (only if submitted on paper):
__________________________________________________________________
Date:
__________________________________________________________________
(*) Delete as appropriate.